Legal

Terms

The service is provided by Northstar Infinity Works Ltd (trading as PromptFiling), company no. 17326480, England and Wales. Using the site or the service means these terms apply. English law; English courts.

What the free tier is

Deadline checking and e-mail reminders, built on the public register. Free, for as long as we run it. Reminders are a help, not a guarantee — the legal duty to file on time stays with the company and its directors.

What £39 buys

One dormant-accounts filing: we prepare the accounts, you review and approve them, we submit to Companies House and keep at it until they are accepted. If Companies House rejects a submission, fixing and resubmitting costs nothing extra. If we cannot get your accounts accepted, you get your money back. One payment; no subscription; prices include any applicable VAT.

What you confirm

Approving a filing is your act, not ours: you confirm the company was dormant (no significant accounting transactions), the figures are right, and you are authorised to file for the company — that is why approval asks for your password and the company's Companies House authentication code. We are a filing tool, not accountants, and nothing here is accounting or legal advice. If the company traded, dormant accounts are the wrong filing — talk to an accountant.

Our responsibility

We run the service with care, tell you the truth about its state (every filing state change is on your filing page and in your inbox), and record every material step in a publicly verifiable audit chain. Where the law allows a cap, our total liability is limited to the fees you paid us in the twelve months before the claim. Nothing limits liability the law says cannot be limited.

House rules

Don't probe, scrape or abuse the service (security research is welcome — see security); don't file for companies you are not authorised to act for. We can refuse or refund any order we can't deliver honestly. We may update these terms; the footer version number and changelog record when.